I’ve been asked several times to summarise Zoho CRM in a few words, so that even a non systems and non CRM expert can understand it, so here is a one page summary.

Zoho CRM is a cloud based business system development platform. This is accessed through a browser on a computer, and is also available as an app on a smart phone or tablet. Zoho CRM can be used either by an Enterprise wide SME on a permanent basis, or as a project tool in the corporate world.

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