The world of business is an uncertain one, full of change and complex issues. When you are the boss, everyone expects you to be able to steer the business and have an answer to every query. You may also be expected to know whats happening out there in the market as well as whats happening in the business. If only things were that easy!

So, we need to accept that you can’t know everything especially when its external to the business. However, maybe you need to ensure there is less ambiguity inside the business?

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