Employee engagement is crucial for all businesses, but especially so for small independent businesses, ads they are the ones that have fewer people who can make a huge impact on your customers and your bottom line. It is also worth noting that a lot of the drivers for engagement do not come with direct costs, so this can be a way of helping you gain a competitive advantage over your rivals.
Difficult employees- these are the ones that you may struggle to motivate and integrate into your team initiatives. Why are these particular employees so difficult to engage with?