14th July 2015

Top 5 Reasons to Outsource your Work

very small business owner I meet has a passion and focus for what they are doing, but often I also notice there are times when they struggle to really drive their business forward because the day to day stuff is getting in the way.  Outsourcing the things which are essential to your business, but don’t need handling by you personally, could offer a perfect solution and open up new possibilities for concentrating your efforts on developing new clients. To read […]
16th June 2015

You are what you think, so think positively…..

Have you ever thought about whether the thoughts that you think can impact on the moods you have and the way you behave? Studies undertaken by the Universities of Hull, Parma and St Louis suggest that this is the case, although it seems that there are two different areas to consider – what you’re born with, ans what you do with what you’re born with. Just as we’re all born with a certain body type, the researchers have found that […]
15th May 2015

Why You Might Not Love Your Job

Some people may be very luck to be able to say that they love what they do. However, for others, they may dislike their job, or even hate it and find getting to work in the morning a real struggle. A survey has been carried out across 142 countries, that has stated that the proportion of employees who feel engaged at work is just 13%. Many people find work to be a dispiriting and depleting experience, and it may be […]
27th April 2015

Improve Employee Engagement with 6 Easy Steps

There are only a small percentage of employees who actually feel truly engaged and satisfied at work. Here is our list of 6 easy cost-effective things that you can do as a leader to change that: 1. Don’t forget, you are there for THEM. It is your job to lead/manage your employees effectively, so ask yourself, are you doing this? Take a look at yourself before you start assessing others. 2. Show some respect for your employees To read more […]
24th March 2015

Zero Hours Contracts

A zero hours contract does not provide any guaranteed hours for an employee. However, there are no obligations for a person to accept the hours that are offered to them, allowing them greater flexibility. This can often suit those people wanting part time work, or students or retired people who want to pick and choose their working hours around the other things they do. It really can be  a win-win situation for all concerned in the the circumstances. To read […]
9th March 2015

Emotionally Intelligent?

Daniel Goleman first brought the term ’emotional intelligence’ to a wide audience when he published a book of the same name. He was also the first person to apply the concept to business. Goleman researched nearly 200 large global companies, and found that while the qualities traditionally associated with leadership (such as toughness, determination, vision) are needed for success, they are not enough. The best leaders also exhibit a high level of emotional intelligence – traits which include empathy, motivation […]
19th February 2015

Can I Give You Some Feedback?

Criticism, and feedback can be given to us in so many different ways, and can arrive from so many different places. Constructive criticism is a necessity for personal and professional development and also for strengthening relationships. We don’t always get the opportunity for such, but when we do, being receptive to feedback is essential. But, and it is a big BUT, feedback and criticism can hurt. We all say we want feedback, but actually all we want is to be […]
11th February 2015

Happy Valentines Day: Dealing with Office Romances

We spend a huge amount of time at work, so it is not surprising that so many people have participated in an office romance at some time in their lives. We regularly form close friendships with people at work, and sometimes this is taken further. In fact, a survey that has been undertaken has shown that 30% of workplace romances end in marriage! To read more of this post click here
6th February 2015

Assertiveness

For some people (and you’ll be able to guess which colour energy we mean!) assertiveness comes easily. Some may say possibly a little too easily?!! But for others, assertiveness is a skill which needs to be learnt and rehearsed. Anyone can be assertive, but the trick is to come across to the audience as genuine, and apply just the right amount of ‘force’ to get your point across. To read more of this post click here
15th December 2014

Handling the Awkward Meeting

Imagine this. You’re about to head into a meeting with one of your members of staff to discuss areas of significant under performance. You are hoping that the meeting will be positive and productive, with an understanding of the issues from your team member, ending with a commitment from them to change and improve. These meetings are a common occurrence in the work place and yet they can go so badly wrong and fail to deliver the desired changes. Why […]
21st November 2014

5 Ways to Overcome the “Not My Job” Syndrome

Its unlikely that any members of your staff come out and say directly “It’s not my job”, but once settled into their roles, some staff members may be uneasy about moving out of their comfort zone. It may be that they are insecure and defensive, or it may be that their job role has expanded and they don’t feel able to cope with the added work and pressures. Whatever the reason, it is very likely that skills gaps will develop. Your […]
17th November 2014

When Performance Management Needs to Take Over from Training

If you have ever manage people, you are bound to have come across this scenario. You have trained, reviewed and in some cases maybe even retrained, but you are still not getting the results you hoped to get from a member or members of staff. So, what is the next step? Some people will do nothing and out their head in the sand, but this is not the right thing to do, unless you want to tolerate under performance and […]
24th October 2014

Top Five Things to Ask Your Recruitment Partner

Here are my top five questions that you should be asking any recruitment company who are going to hep you find some more staff for your business: 1. What do I get for my money? Rather than asking what will it cost, ask what you will actually get for your cash. To read the other four top tips click here
10th September 2014

7 Essential Business Systems to Make 6-Figures Without Burning Out

Anyone running their own business will realise that this job involves millions of details and moving parts. If you are the only person you rely on to remember and act on all of these things, you will get burnt out. Things will get missed and fall through the cracks, and ultimately this will result in the loss of customers. This is why the creation of systems is crucial if you are to create a joined up and productive business. People […]
4th September 2014

How Do I Recruit the Right Person?

As I recruiter, I have often been asked the question “How do I recruit the right person?” There is no straightforward and definitive answer for this. However, having given it a lot of thought, I have come up with 12 steps that should make it easier for you to find and recruit the right person. 1. Know what skills you need – Undertake an analysis of the job. Often when this is done, a business finds that the skills they […]
5th August 2014

Core Values Define Culture

Core values should define what your culture is and are the manifestation of culture. They should not change just because times are tough, or because your business has expanded. They are the rules your business should follow. Your culture is based on the average values of everyone who is currently employed in your company. Culture fit is defined by how well a person can fit with your core values. To read more of this post click here
21st July 2014

How to Engage Effectively with your Employees

Employee engagement is crucial for all businesses, but especially so for small independent businesses, ads they are the ones that have fewer people who can make a huge impact on your customers and your bottom line. It is also worth noting that a lot of the drivers for engagement do not come with direct costs, so this can be a way of helping you gain a competitive advantage over your rivals. Difficult employees-  these are the ones that you may […]
30th June 2014

Organising Your Space For Success – Are You in The Right Space At The Right Time?

To enable you to grow your business and reach the next level of success, you need to create an environment around you that allows you to do this. One of the biggest mistakes business owners make is trying to do all of their activities from the same place e.g. your home office. Sitting at your desk trying to work on your financial spreadsheet whilst getting interrupted by phone calls, and then trying to return to your spreadsheet is a recipe […]
23rd June 2014

Separating the Sick from the Slack

It is a common misconception that if a member of staff has a lot of time off sick there is nothing that the employer can do about it. There is in fact a lot that the employer can do, and if some of the guidance in this blog is followed, then it will hopefully not be such a big problem. There are generally three types of employee absence – 1. persistent short term absence (someone having lots of separate days […]
6th June 2014

Top Six Tips to Recruiting Effectively

It can be very time consuming and costly to recruit someone into your business. Get it wrong and it could cost your business £40,000 in lost revenue. Here are six top tips to help you recruit more effectively: Evaluate your skills gap – What are the skills you are missing in order for your business to function effectively? Could they already be within your business somewhere? If not, will you need to look externally to bring those skills in? To read […]
4th June 2014

Organize Yourself for Success

Most people do not see the direct connection between been organized and success. Imagine the wasted time and embarrassment you face when you cannot find the letter/contract/proposal from the dream client who rings up unexpectedly, and you have to make waffling conversation whilst frantically searching your desk for it, only to find it hidden under last week’s post (which you still haven’t opened). Organizing your office and your work-life will help you fulfill your individual potential and also that of […]
19th May 2014

How to Conduct Competency Interviews

Most HR teams worldwide use the competence based interview during their selection process. It has become very popular as it is an effective way of interviewing fairly. If you get it right, it can give you the chance to sell yourself as long as you follow some simple rules. So, why do employers use the competency based interview? Well, it allows them to determine the exact criteria to measure all the candidates against. By scoring the criteria via a strict […]
9th May 2014

So, What do YOU do?

Every person in an organisation needs someone else’s help at some point, whether that is part of the day to day running of the business or due to an emergency. Whether they are the MD or the kitchen staff, every person in an organisation has to consider themselves part of a team, otherwise the business will not operate smoothly. On a course to help people build their assertiveness skills, one delegate claimed that she did not totally understand what the […]
8th April 2014

The Power of Horse Assisted Coaching

8th April 2014

Just Say “No” – The Power of Taking Control

Why does it happen that sometimes as soon as you get rid of one job, another one (or often two) takes its place, and everyone seems to want a piece of you. You keep thinking….this cannot go on, but it does. How about trying to say ‘no’? Most people have a hard time saying no, as they don’t want to cause offence, or feel obliged to say ‘yes’. We take a little look at why people can’t say no, and […]
12th March 2014

Cialdini’s Six Principles of Influence

Influencing others is not easy, and therefore it is worth understanding the psychological principles behind the influencing process. Why do you need to influence others? Well, maybe you’ve come up with an idea for a great new product, and you need to get the rest of the team on-side to believe in it. The Six Principles of Influence (also know as the Six Weapons of Influence) were created by Robert Cialdini, and were identified through his experimental studies and time […]
5th March 2014

Money Talks, But What’s it Really Saying?

I have found that if I have a poor relationship with money, then the other relationships in my life suffer – family, friends and clients. This is why I think it so important to understand exactly what money says. Just like my family and friends, money likes attention and focus, and I find that when I give it some attention, the rewards are huge. We live in a society that encourages debt, and seems to have lost the art of […]
13th February 2014

You’re Hired!

Apprenticeships are work-based training programmes that lead to recognised qualifications. They are based around the needs of employers and there is funding available to train not only new but existing employees. Many school leavers are now looking at apprenticeships as options after school, as university is becoming more expensive. The training for an employee is almost exclusively ‘on the job’ training at the business premises. To read more of this post click here
27th January 2014

Do You Have Entrepreneurial ADD?

One of the biggest obstacles for people in business can be staying focused. How do you decide what to focus on first? How do you say ‘no’ to people who you are not your ideal clients? How do you minimise distractions? When we cannot decide what to focus on, we tend to procrastinate. Some people work very hard on their business, but they work hard on the wrong things. To read more of this post click here
9th January 2014

How to Get Anything Done in 2014

How many people have made a resolution this new year, and how many of jus are actually going to keep that resolution?! Studies have shown that 75% of people keep their resolution through the first week of the new year, but only 8% actually of people actually achieve that resolution! However, you can achieve the goals that you set yourself if you really want to. To read more about how to achieve your goals, click here